Noah Gans’s research focuses on service operations, and he has a particular interest in the management of telephone call centers. He is the Department Editor of Stochastic Models and Simulation for Management Science. In 2010-2011, he was the President of Manufacturing and Service Operations Management Society (MSOM). At Wharton, Noah…Read More
The Wharton School is accredited by the International Association for Continuing Education and Training (IACET) and is authorized to issue the IACET CEU.